Data deletion

Last updated November 9, 2026

Creatorland connects to Facebook and Instagram only when you choose to. You can remove that connection at any time, and you can ask us to delete your data.

Remove the connection yourself

• Creators: go to Settings → Social & online presence and choose Disconnect next to Instagram.
• Brands: go to Brand Hub → Integrations → Meta and choose Disconnect next to the ad account.
• From Facebook: open Settings & privacy → Settings → Apps and websites, find Creatorland and choose Remove.
• From Instagram: open Settings → Website permissions → Apps and websites, find Creatorland and choose Remove.

Either way, our access ends right away: we revoke the access token and stop reading from that account.

Ask us to delete your data

Email [email protected] from the address on your Creatorland account, with the subject “Data deletion request” and your username. We confirm we received it, then delete your account and the data that came from your Facebook and Instagram connections within 30 days, and email you when it’s done.

That includes:

• your Instagram profile details and content statistics
• for brands, your Facebook Page and Instagram account identity, ad account details, ad performance and partnership ad permissions
• the access tokens we held for those accounts

We keep only what the law requires, such as invoices, payments and payouts, for as long as it requires. See our Privacy Policy for more on how we handle your data.

Questions

Write to [email protected].